SM

SM

SM Websites should be updated as many customers use the internet now

Posted by fan on Thursday, October 29, 2009

Here is a sample of Walmart's website and how quick it loads with the essential information right on the first page.  and its current promos and where to locate the items in the stores (imagine nationwide), store locator, track orders and sign in.  http://www.walmart.com/
Pennys are also major malls in usa  http://www.jcpenney.com/jcp/default.aspx
And even here in Philippines Metro Department store is good http://www.metrogaisano.com/stores.html

Hope SM can set a model website with lots of good information like these sites

Presently SM websites are few and lacking details of merchants in their malls, their contact details, websites and phone numbers of the tenants especially for the Cyberzone.  It is badly needed and so many are online these days and would use.  And information on their SM advantage card is completely missing from all their sites and yet is part of their active promo and well known and should be detailed as to what the costs are and the awards offered. 

SM collects data from customers on email addresses and cell phone numbers and should use much more actively in data bases.  Getting customers to sign up for regular emails on sales and promos is very cost effective for SM and its tenants.  And twitter can also be used as a tool as well as SUN customers like me to get text messages which SM is starting to use and its good as long as the customer does not get charged for the messages sent. 

Lists the SM malls and a few details but nothing like a full list of tenants and contact information with phones and websites

http://www.smsupermalls.com/smsupermalls/index.php?p=633  whould be advertised on all their plastic bags and advertisements so internet savy customers of today and access,

http://www.smsupermalls.com/smsupermalls/index.php?p=1178  is under construction and has been for a long time.  The front door should be http://www.smsupermalls.com/  and loaded with useful information on the first page and not so graphic intensive. 

cyber zone link does not work
mall locator at http://www.smsupermalls.com/smsupermalls/index.php?p=657  very slow loading and has no google map to find store location on site and no list of stores at each site and contact information

The site for Cebu is so old it still has the ice rink link even if it closed many years ago.

Mall of Asia has attempted to be an informative site whats wrong with the rest of the SM malls?
http://www.smmallofasia.com/

 but doesnt work when clicked
 
And sites like Makro (owned by SM)  should be redone and the flash open page elimated as its useless and customers want immediate information not a book.  http://www.makro.com.ph/  Read my blog on Makro website problems and samples . http://makroph.blogspot.com/  


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Top 10 web design mistakes http://www.webcraftscreations.com/resources/Web-Design-Articles-Top-Ten-Mistakes-in-Web-Page-Design.html    (using frames)

Web Commandments: Ten Deadly Sins and How to Overcome Them
http://www.smartisans.com/articles/web_commandments.aspx    (overuseage of graphics)

Your business' brand awareness is greatly affected by the image you give off to everyone - even the visitors to your website. If your website looks bad, does not work right, or is unpredictable across a variety of potential platforms and potential visitors, your very credibility will be harmed. http://www.royalways.com/20web-mistakes.html

Metro Department stores  Philippines http://www.metrogaisano.com/
 
Here is a sample of Walmart's website and how quick it loads with the essential information right on the first page.  and its current promos and where to locate the items in the stores (imagine nationwide), store locator, track orders and sign in.  http://www.walmart.com/
 
Pennys are also major malls in usa  http://www.jcpenney.com/jcp/default.aspx
http://walgreens.shoplocal.com/walgreens/default.aspx?action=nuep is a good sample of easy viewing of sale items. After all you want to sell right not just look pretty?

Or here is a list of lots of usa merchants and how they advertise online
http://www.cybermonday.com/

http://www.bestbuy.com/ or a nice layout here

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